FAQs

Can I buy at int.mercedessalazar.com from every country in the worl?

Yes, in partnership with DHL we cover the mayority of territories across the globe.

When will I receive my order?

In 10 working days from the day of the purchase.

¿Can I create a perzonilized piece?

Indeed, please email [email protected] with the Product Reference and the details of your inquiry.

My order arrived damaged, what can I do?

Please have a look at our Return Policy.

I would like to become a wholesaler, what should I do?

Please email [email protected]